CartSwap Support

We're here to help.

CartSwap finds a cheaper, similar version of the groceries you already buy at Walmart, so you spend less on every trip. If something isn't working or you have a question, reach out and we'll get back to you.

Contact us
Email: support@cartswap.app
We typically respond within 1–2 business days.

Frequently asked questions

How does CartSwap save me money?

As you build your cart, CartSwap looks for a cheaper, similar version of each item — and shows you exactly how much you'd save. When you're ready, send your optimized cart to the Walmart app to check out.

Why don't some items have a swap?

Sometimes the item you picked is already the cheapest good option. When there's no cheaper match, we tell you honestly rather than suggesting a worse product.

How does in-store scanning work?

Point your camera at a product's barcode while you shop and CartSwap checks for a cheaper swap on the shelf. Camera images are processed on your device to read the barcode — they aren't stored or uploaded.

What is CartSwap Pro?

CartSwap Pro unlocks unlimited swap reveals and full savings tracking. It's an auto-renewing subscription billed through your Apple Account.

How do I manage or cancel my subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings → [your name] → Subscriptions, select CartSwap, and choose to change or cancel your plan. Cancel at least 24 hours before your renewal date to avoid the next charge.

How do I restore a purchase?

Open CartSwap, go to the upgrade screen, and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used to subscribe.

Is my data private?

CartSwap requires no account, and your cart, favorites, and savings history stay on your device. Read our Privacy Policy for details.

Still need help?

Email support@cartswap.app and include your device model and iOS version so we can help faster.